Full-Service Call Handling
We manage inbound and outbound calls for all active studies:
- No need for internal recruitment staff—we’ve got it covered.
- Already have a team? We’ll assist with overflow when call volume spikes.
Custom Call Routing
Every campaign gets a dedicated phone number, so we answer calls as if we’re right inside your office. Prefer using your own number? We’ll simply forward it to our team.
Outbound Calls from Any Source
We work with:
- Your existing database (e.g. Clinical Conductor, RealTime, CRIO)
- Physician referrals
- Third-party services like Trial Partners, Local IQ, HealthMatch, and more!
Patient Pre-Screening
We collect:
- Demographics
- Medication & medical history
- Inclusion/Exclusion criteria for the trial
Already in your system? We’ll update their records.
If a patient doesn’t qualify for one trial, we’ll check for other open studies they may be eligible for.
Flexible, Scalable Support
Research studies open and close quickly—your recruitment needs can change fast. With our services, you can scale up or down anytime without the hassle of staffing changes.
Bilingual & 24/7 Availability
We offer recruitment in English and Spanish, with coverage 24/7 to assist during off-hours or when internal staff isn’t available.
You’ll receive daily updates on patient status and recruitment progress.